Guest Experience Agent

Essential Functions

  • Welcome guests to ensure guests have a first and lasting impression along with a smooth arrival and departure experience.
  • Respond to a wide variety of guest requests by accurately assessing the guest needs and requests to ensure maximum guest satisfaction while complying with all Four Seasons’ policies.
  • Work efficiently to ensure all departments are maintaining and delivering a seamless yet professional guest experience in conjunction with the Front Desk and Guest Services teams.
  • Collaborate with the Guest Experience team to create outstanding and personalized experiences that will leave lasting memories for our guests and visitors.


Candidates must have English language proficiency (reading, writing & speaking).

What To Expect From Your Work Experience…You Will

  • Be part of a cohesive team with a singular focus on creating the best possible guest experience.
  • Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons.
  • Have career growth opportunities both within Four Seasons Hotel Cairo at the First Residence and worldwide with our company.
  • Excellent Training and Development opportunities.

Job Application:—First-Residence/Guest-Experience-Agent_REQ10262632

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