Guest Experience Agent

Essential Functions

  • Welcome guests to ensure guests have a first and lasting impression along with a smooth arrival and departure experience.
  • Respond to a wide variety of guest requests by accurately assessing the guest needs and requests to ensure maximum guest satisfaction while complying with all Four Seasons’ policies.
  • Work efficiently to ensure all departments are maintaining and delivering a seamless yet professional guest experience in conjunction with the Front Desk and Guest Services teams.
  • Collaborate with the Guest Experience team to create outstanding and personalized experiences that will leave lasting memories for our guests and visitors.

Qualifications

Candidates must have English language proficiency (reading, writing & speaking).

What To Expect From Your Work Experience…You Will

  • Be part of a cohesive team with a singular focus on creating the best possible guest experience.
  • Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons.
  • Have career growth opportunities both within Four Seasons Hotel Cairo at the First Residence and worldwide with our company.
  • Excellent Training and Development opportunities.

Job Application:

https://fourseasons.wd3.myworkdayjobs.com/search/job/Cairo—First-Residence/Guest-Experience-Agent_REQ10262632

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