Guest Experience Agent
- Welcome guests to ensure guests have a first and lasting impression along with a smooth arrival and departure experience.
- Respond to a wide variety of guest requests by accurately assessing the guest needs and requests to ensure maximum guest satisfaction while complying with all Four Seasons’ policies.
- Work efficiently to ensure all departments are maintaining and delivering a seamless yet professional guest experience in conjunction with the Front Desk and Guest Services teams.
- Collaborate with the Guest Experience team to create outstanding and personalized experiences that will leave lasting memories for our guests and visitors.
Candidates must have English language proficiency (reading, writing & speaking).
What To Expect From Your Work Experience…You Will
- Be part of a cohesive team with a singular focus on creating the best possible guest experience.
- Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons.
- Have career growth opportunities both within Four Seasons Hotel Cairo at the First Residence and worldwide with our company.
- Excellent Training and Development opportunities.
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