Call center agent- English account

Job Description

Interact with UAE customers to provide information in response to inquiries, ensure customer satisfaction

Resolve customer’s potential problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.

Update client’s account data on the company website to follow up payment status, review contracted unit updates.

Job Requirements

Graduates only.

Fluency in English is a MUST

Fresh graduates are welcome to apply

Strong phone and verbal communication skills along with active listening

Customer orientation and ability to adapt/respond to different types of characters.

Customer focus and adaptability to different situations.

Males & Females.

Max Age 32

Location Maadi (Transportation not provided)