Total Rewards Operations Specialist

Job Purpose:

The role is responsible for providing support to the Total Rewards team, conducting key activities such as Job evaluation, Market intelligence, salary surveys and benchmarks to support HC decision making. Analyze benefits and rewards schemes, monitor C&B policies, and ensure compliance with labour law and regulations of Majid Al Futtaim Countries of Operation

Job Details – Key Responsibilities and Accountabilities:


  • Conduct job evaluation and job mapping activities applying the methodologies of Korn Ferry, Towers Watson, Mercer and Aon.
  • Run C&B cycles using the C&B module.
  • Ensure compensation and benefits plans are cost-effective and competitive
  • Compare benefits and compensation plans, job classifications, and salaries through data and cost analyses.
  • Participate in market and salary surveys with external vendors and run benchmark analysis
  • Design reports and recommendations based on research and analysis
  • Prepare and update job descriptions and occupational classifications
  • Apply knowledge of labour laws and regulations of Majid Al Futtaim countries of operation to ensure compliance.
  • Manage the Total Rewards day to day operations
  • Follow the guidelines for MAF Total Rewards process and ensure they are all being implemented according to the agreed action
  • Manage the HR Systems specially Success Factor


Workforce Planning

  • Work closely with Talent Acquisition to prepare and coordinate all workforce planning-related activities and assist in analyzing the current workforce inventory and building workforce forecast for the future to ensure efficient allocation and utilization of workforce.


Data Management and Analytics

  • Knowledge of the company process of job classification, Position ID design, and creation.
  • Execute C&B Cycles (merit and bonuses) using C&B Module
  • Provide support to all stakeholders with relevant system queries and requests
  • Develop dashboards for data modeling and forecast for HC KPIs to facilitate HC decision making


The measure of Success – Illustrative KPIs:

  • Packages and reports turnaround time
  • OHI
  • Provide high quality of data with zero error

Other Context (if applicable):

  • The job incumbent will be required to work on diverse HC projects and will deal with different levels of management

Personal Characteristics and Required Background:

Skillset (job-specific technical skills and behavioral competencies needed)

  • Strong and proven analytical and research skills
  • Experience of Hay Job Evaluation Methodology
  • Experience in market benchmarks and surveys within Korn Ferry, Towers Watson, and Mercer frameworks
  • Experience using C&B systems, Successfactors exposure advantageous
  • Excellent communication skills
  • Team Player
  • Negotiation skills
  • Strong Time Management skills
  • Ability to work under pressure and strict deadlines

Minimum experience

  • 2-4 years experience in Compensation and Benefits

Minimum Qualifications/education

  • Graduate in a relevant/numerate discipline

Job Application:

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