Sales Operations Specialist
- Entering Quotes and Sales Order entry one Shop
- Dealing with credit control on releases and Checking status of order at all stages up to receipt to our warehouse
- Informing sales of order status and lead-times
- Backlog Status, Inventory Status – information to sales
- Supporting credit control queries which relate to operations
- Order dispatching and full logistics coordination.
- Managing team as main part.
- Plan operation strategy for sales operation to ensure customer satisfaction.
- Update operation policy one it needed to meet the business requirements.
- Revise customer PO & payment before proceeding.
- Follow up with compliance team for any approvals which are related to internal system.
- Ensure the internal process meets the expected SLA.
- Make daily invoicing report to manage the serial of invoices.
- Give induction to the new employees to know our internal process.
- Make sales returns.
- Inductions Presentations.
- You must be highly motivated, possess a positive attitude and have excellent organizational skills
- You must understand customer business needs and priorities.
- You must be Pro-active approach to daily responsibilities and Excellent communication skills
- Computer Literate using Microsoft Office, Excellent Time Management skills and Excellent command in English
- You must have Leadership skills
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