Assistant Relationship Manager

لو حابب تنضم للعمل فى بنك، ولكن حابب شغلك يكون بعيد عن فكرة ال Banker دى فرصتك انك تنضم لبنك HSBC كـ Assistant Relationship.

Duties & Responsibilities:

  • Provide support to the Relationship Managers (RMs) to enable them to optimise the potential value of client relationships, improve client engagement and deliver needs-based solutions and fair outcomes for customers
  • Enable proactive client management by attending client meetings with Relationship Manager as necessary, and acting as the first point of contact for customers on daily credit-related enquiries
  • Prepare appropriate analysis, proposals and presentations to prospective customers
  • Support the RM on day-to-day activities including client planning, pipeline management, co-ordination with product partners and ensuring data and call reports are accurately and timely updated
  • Undertake financial, credit and profitability analysis, and prepare the accounts remarks
  • Support the RM with third party liaison, including discussions with external lawyers and valuers
  • Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
  • Work closely with Service Delivery and co-ordinate the end-to-end credit process, review their deliverables and resolve issues
  • Monitor credit risk, including concern lists and credit control reports, and analyse management information
  • Provide ongoing risk monitoring in areas concerning Global Standards and Anti-Money Laundering & Sanctions alerts, and act as an escalation point for risk issue response
  • Ensure consistent application of Group Policy and adhere to regulatory, financial, and legal standards to minimise business and reputational risks


Qualifications & Required Skills/Experience:

  • Candidate must hold credit course certificate
  • Experience in handling customers
  • Strong analytical skills
  • Strong stakeholder management skills
  • Experience in financial, credit and profitability analysis
  • Strong Written and oral communication skills are important
  • Strong interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with customers and colleagues
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