- Administration of L&D requests, such as new hire credentials requests, on job training scheduling, assigning tickets to correct POC
- Assign and monitor tasks to support project completion Audit learning data and drive compliance in the learning management system
- Maintain accurate training records
- Ensure the training assets are maintained (labs hardware) and follow up on technical issues till resolution
- Manage team reports including daily training completion reports, updating client trackers weekly …etc.
- Provide reporting for stakeholders
- Provide ad-hoc administrative and operational support to the training team
- Follow up on Campus Majorel
Very good English language both written and writing
At least 1-Year experience in a BPO Industry
Excellent database management skills
Excellent communication skills, both face to face and remotely
Excellent Analytical skills
Very good Problem Solving skills
Very Good Leadership skills
Very good Conflict Management and Handling skills
Very Good stakeholder management skills
Very good knowledge of Google Workspace. E.g. Google sheets, docs, slides. etc.
Ability to multitask and successfully operate in a fast paced team environment
Ability to adapt well to change and adjust priorities as needed
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