Channel Team Lead

إذا كنت صحب خبرة فى مجال ال Logistics& Operation يمكنك الآن الانضمام إلى فريق Amazon فى الوظيفة الشاغرة Channel Team Lead.

Job Description: 

  • Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
  • Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
  • Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
  • Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
  • Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,

A day in the life

Core Job Fundamentals

  • Monitoring performance of the program daily
  • Action plan to achieve the program targets
  • Managing ramp ups/scouting
  • Tracking program payment cycle
  • Preparing daily performance summary

Internal Stakeholders

  • Program POC
  • Delivery Station Manager
  • Delivery Station Team Leaders
  • Fleet Supervisor
  • Procurement
  • Payment Team
  • Learning Ambassador

Basic Qualifications

Any Graduation

  • Experience in Logistics field (courier industry) / FMCG or B2B sales field highly preferred.
  • Experience in handling live operation preferred (wherein troubleshooting and decisions have to be taken on the spot)
  • Good communication skills – written and spoken English

Preferred Qualifications

  • Experience in Logistics field (courier industry) / FMCG or B2B sales field highly preferred.
  • People management experience essential. Experience in handling external and multiple stakeholders including team, vendors, clients, field executives is highly desirable.
  • Experience in process improvement preferred with additional benefits for knowledge of specific methodologies such as six sigma, Kaizen etc.

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